FQA

QCan I Visit The EPOS Factory?

AWe will be delighted to welcome you to our factory for you to know how we work. Contact us and we will do our best to facilitate your stay.

QHow Do I Get Replacement Parts For My Generator?

AIt's as easy as calling your personal advisor. He will take care of everything related to your machine, supply, and delivery of replacement parts and consumables, maintenance, technical assistance, operation, etc.

QWhat Does The Warranty Cover?

AOur standard warranty covers any manufacturing defects, valid for 1 year or 1200 hours of operation, and ends when either of the two previous circumstances is met(contact us for extensions).

QWhat Generator Do I Need?? Can I Have Custom Made?

AYour personal advisor will guide you in choosing your equipment, adapted to your requirements and to the customization possibilities. For larger projects, we will carry out a customized technical study.

QHow To Request An Offer?

AYou can call our sales department without obligation(+86 15860667222) or through e-mail at sales@fjepos.com